Hi Everyone. Today I wanted to touch on an important topic and one that many suppliers and buyers have brought up in the past. The Purchase Order workflow was designed with specific business rules in place. One of the business rules that has been in place is a buyer-side acknowledgment that is required after a supplier reconciles an order. We have recently updated this rule to allow suppliers to acknowledge a received exception as it comes in. Please keep in mind that this process is designed for the supplier to accept the amount of the received exception based on the amount received from the buyer. If one feels that further discrepancies need to be ironed out on the PO, the buyer will still require an acknowledgment.
The only step needed to accept a Received Exception entirely is to click on the Acknowledge button and submit your order.
See you next week!